Client Account Coordinator

Company Overview
Enterprise Fleet Management is a privately held, full-

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service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 700,000 vehicles growing at almost 12 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to investing in and developing our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

 

Responsibilities:

  • Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate a payment plan when necessary.
  • Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers
  • Identify customers that are in a risky position and provide problem resolution when needed
  • Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk/equity position, amount of past due and bad debt impact
  • Complete detailed account reconciliations and apply payments to ensure all rules of asset-backed financing are followed
  • Perform account maintenance in PeopleSoft AR in compliance with accounting policies
  • Partner with other departments and local offices to research and process billing and accounting transactions
  • Review, research, and clear AR balance sheet accounts
  • Manage banking information of customers for automatic and manual electronic funds transfers
  • Other duties as assigned


Equal Opportunity Employer/Disability/Veterans

 


Qualifications:

  • Must be 18 years of age or older
  • Must live in the Greater St. Louis Metropolitan area
  • Minimum 2 years of accounting, billing or AR experience
  • Minimum 2 years customer service experience
  • Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc)
  • Some college coursework in Accounting or Business preferred
  • Intermediate proficiency with MS Excel
  • Must be willing to accept starting salary range between $43,000-$45,000 per year
  • Must have the ability to meet all work from home technical requirements
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
  • Executing
  • Customer Service
  • Detail-Oriented
  • Problem-Solving
  • Communication
  • Resilience
Work from Home (WFH) Requirements:
  • Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)

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