Total Rewards Senior Specialist

Are you an HR professional who has been responsible for processing payroll, benefits, leaves of absence, and other HR administrative duties? Have

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you provided support to global employees? Are you a self-starter, problem-solver, and multi-tasker with adept communication and organizational skills? If so, then join us!

Overview

As the Total Rewards Senior Specialist, you will play a critical role in providing support and project management for Total Rewards and other HR Operations functions. You will be the liaison between our subject matter expert vendors and our internal stakeholders. You will work closely with our People Partnership Team to help them respond to a range of HR topics promptly. Your attention to detail, impactful communication skills, and passion for service delivery excellence will be invaluable to your success at RMI. This position reports to the Senior People Operations Manager.

 

Key Responsibilities

 

  • Partner with RMI’s Payroll team to ensure accurate and timely payroll processing twice monthly
  • Collaborate with RMI’s Benefits broker to support the update, implementation, and administration of all employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, retirement, COBRA, wellness, and rewards and recognition programs
  • Oversee RMI’s annual Benefits open enrollment in partnership with RMI’s Benefits broker
  • Process and keep accurate records of leave of absences such as parental leave, FMLA, sabbaticals and accommodations. Support and administer global employees’ leave of absence in partnership with RMI’s Employer of Record (EOR) vendors
  • Partner with internal stakeholders and external employment vendors to compile data for compliance initiatives, including but not limited to EEO, AAP, updating the U.S. Employee Handbook and employment poster compliance for all locations
  • Manage the immigration and EOR mail inboxes by answering questions from employees in partnership with RMI’s Immigration attorneys and EOR vendors, and escalate internally when appropriate
  • Re-verify I-9s for U.S. employees with a visa and ensuring global employees receive necessary U.S. work authorization in partnership with RMI’s Immigration attorneys
  • Act as main point of contact for all employee benefits leave of absence, compliance, EOR, and immigration matters by managing RMI’s Workday Help desk and ensuring all questions are handled promptly. Collaborate with internal stakeholders and external expert vendors to ensure timely responses and customer service quality
  • Provide general HR administrative support, including but not limited to processing U.S. unemployment and worker’s compensation claims, and producing employment verification letters
  • Update and maintain highly confidential HR data, conducting audits of benefit programs for accuracy and compliance
  • Create and maintain guidance documentation and standard operating procedures in the areas outlined above in partnership with external vendors and key internal stakeholders
  • Work collaboratively and effectively across all HR functions (Talent Acquisition, Learning & Development, and People Experience) to drive HR priorities and initiatives
  • Other duties as assigned

 

 

Minimum Qualifications

 

  • 3-5 years of human resources experience, with an emphasis on processing payroll, benefits and leaves of absence
  • Proficiency with Microsoft Office applications (Excel, Word, and PowerPoint)
  • Experience with a globally disbursed workforce
  • High level of attention to detail and accuracy
  • Minimum 1 year of experience using Workday HCM

 

 

Other Desired Skills And Experiences

 

  • Previous customer experience preferred
  • Ability to comprehend, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies.
  • Working knowledge of diversity, performance management, and federal and state respective employment laws.
  • Ability to work independently and collaboratively, with adept time management skills
  • Commitment to protect and maintain the confidentiality of proprietary information.
  • Demonstrated flexibility, agility, energy, and initiative in a fast-paced, deadline-driven, unpredictable, and complex environment.
  • Experience supporting immigration and/or EOR processes

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