Job Description:
Other Jobs You May Be Interested In
- Manager, APAC Trade Compliance (Remote)
- Corporate Accounts Manager, OEM – United States – Remote
- PIP Claims Representative II – Florida
- Bristol West APD Appraiser – Virtual/Hybrid
- Regional Sales Director – APD – Danielson
- Senior APD Process Management Consultant (Remote)
- Principal Scientist, Pharmacology
- Scientist, Downstream Process Development
- Senior or Executive Medical Director
- Technical Consultant I
- Salesforce Business Analyst
- Sales Account Executive
- Debit Card Support Specialist/ Debit Card Disputes Clerk – Remote
- Online and Card Specialist
- Customer Service for Healthcare Card Support
- Open Text (Micro Focus) OPTIC Application Administrator (Remote in the US)
- Senior Manager Data Architecture (US Remote)
- Manager Consulting Payroll (US Remote)
- Backend Engineer, RDP
- SAP RDP Consultant
- Senior Manager, Technical Operations
- Director, Clinical Development
- RWE Epidemiology Contractor
- Client Solutions Software Engineer
- Strategic Account Executive
- Chief Financial Officer
- Regional Account Manager Amazon
- Remote Shuttle Driver (DFW Airport)
- Call Center Officer – Remote Work
- Online Call Center Manager
- QC Inspector – The Toro Company
- Access and Reimbursement Manager New York City (Remote)
- HEAD OF COLLEGE SCOUTING – PHILADELPHIA
- LMS SPECIALIST (REMOTE / HOME BASED)
- Specialty Sales Consultant (Remote)
- CDL-B Team Driver Jobs in ArcBest II: Panther in Georgetown, DE (job id : 1676354598)
- Business Development Representative – MMB
- VLSI Backend Engineer
- Facebook Data Entry Remote Jobs – Apply Now
- Netflix At Home Careers – Data Entry Remote Jobs (Part-Time) $30/H
- Netflix Data Entry Jobs – No Experience
At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and the modern workplace.
Our DXC Insurance BPaaS and BPO services help our customers optimize and transform operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.
As a Business Process Solutions Analyst, you will be responsible for investigating privacy and fraud incidents, utilizing your system knowledge to review data and provide conclusions to clients.
You’ll ensure timely communication of privacy incidents within 1 business day and fraud incidents within 2 business days. Collaborating with managers, maintaining comprehensive documentation, and acting as a point of contact for clients are also key aspects of this position
Who you are and what you will do:
- 3-5 years of experience in a similar role
- Have system knowledge of AWD and any other admin systems to research privacy and fraud
- Ability to review the data and come to a conclusion and provide that to the client with supporting documentation
- Privacy has to be sent to the client within 1 business day
- Fraud has to be sent to clients within 2 business days
- The client has to be alerted right away for state reporting requirements, but they give us time to research the issue after advising that there is an incident.
- Work with the managers to determine the root causes, and work with managers on action plans. Critical thinking skills
- Respond to inquiries and provide necessary documentation to Client.
- Maintain comprehensive documentation of fraud and privacy incidents.
- Act as point of contact for Clients regarding fraud and privacy incidents.
- Communicate effectively with internal and external contacts regarding fraud and privacy matters.
