Job Description:
Other Jobs You May Be Interested In
- Manager, APAC Trade Compliance (Remote)
- Corporate Accounts Manager, OEM – United States – Remote
- PIP Claims Representative II – Florida
- Bristol West APD Appraiser – Virtual/Hybrid
- Regional Sales Director – APD – Danielson
- Senior APD Process Management Consultant (Remote)
- Principal Scientist, Pharmacology
- Scientist, Downstream Process Development
- Senior or Executive Medical Director
- Technical Consultant I
- Salesforce Business Analyst
- Sales Account Executive
- Debit Card Support Specialist/ Debit Card Disputes Clerk – Remote
- Online and Card Specialist
- Customer Service for Healthcare Card Support
- Open Text (Micro Focus) OPTIC Application Administrator (Remote in the US)
- Business Process Solutions Analyst (Remote)
- Senior Manager Data Architecture (US Remote)
- Manager Consulting Payroll (US Remote)
- Backend Engineer, RDP
- SAP RDP Consultant
- Senior Manager, Technical Operations
- Director, Clinical Development
- RWE Epidemiology Contractor
- Client Solutions Software Engineer
- Strategic Account Executive
- Chief Financial Officer
- Regional Account Manager Amazon
- Remote Shuttle Driver (DFW Airport)
- Online Call Center Manager
- QC Inspector – The Toro Company
- Access and Reimbursement Manager New York City (Remote)
- HEAD OF COLLEGE SCOUTING – PHILADELPHIA
- LMS SPECIALIST (REMOTE / HOME BASED)
- Specialty Sales Consultant (Remote)
- CDL-B Team Driver Jobs in ArcBest II: Panther in Georgetown, DE (job id : 1676354598)
- Business Development Representative – MMB
- VLSI Backend Engineer
- Facebook Data Entry Remote Jobs – Apply Now
- Netflix At Home Careers – Data Entry Remote Jobs (Part-Time) $30/H
- Netflix Data Entry Jobs – No Experience
ABM Industries is seeking a dedicated and passionate Call Center Officer to join our team in New York City. This is a part-time remote work position at the Associate Level, requiring a minimum of 3 years of experience in a similar role.
Responsibilities:
1. Handle inbound and outbound calls professionally and efficiently.
2. Provide customer support and resolve inquiries and issues promptly.
3. Accurately document all interactions and update customer information in the database.
4. Collaborate with other team members to ensure seamless customer service delivery.
5. Meet or exceed performance goals and KPIs set by the company.
6. Utilize negotiation skills to resolve customer complaints and concerns effectively.
Requirements:
1. 3+ years of experience in a call center or customer service role.
2. Excellent communication skills and ability to adapt to different customer personalities.
3. Strong problem-solving abilities and attention to detail.
4. Proficiency in CRM software and Microsoft Office applications.
5. Ability to work independently and as part of a team.
6. Previous experience working remotely is a plus.
7. Passion for customer service and willingness to go above and beyond to assist customers.
Benefits:
1. Retirement plan
2. Vision insurance
3. Company-provided equipment for remote work
