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, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.

Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
Maintain control of access to and from the property
Log details of radio transmission, telephone calls, and verbal instructions
Direct backup support as necessary
Inform management of major incidents
Maintain the Camera Surveillance System
Answer all incoming security telephone lines including the complex emergency telephone line.
Ensure that security operations occur consistent with policy and procedures
Perform other duties as assigned

Qualifications:

This position does not require a security license
Valid First Aid & CPR – Level C Certificate (from a WSIB-approved provider)
Ability to be clean shaven to pass an N95 Mask Fit Test
Proof of COVID-19 Vaccine (minimum double vaccination)
A copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, and TB Skin Tests – Step 1 & 2)
- How To
- Immunization Record Form
- Completed immunization for Measles, Mumps, and Rubella are required at the time of hire. Applicants who are not immunized or are otherwise unable to provide their MMR immunity at the time of hire will not be deemed eligible for the position.
Ability to clear a Vulnerable Sector Check (during onboarding)
Demonstrated 6+ months experience in control centre/dispatch role
Experience in healthcare is considered an asset
Experience in security is considered an asset
Must demonstrate a high degree of professionalism
Must have a strong command, comprehension, and fluency in the English language – both written and verbal
Must be able to work in a fast-paced dynamic environment
Must be able to handle stress and pressure and make a sound decision under duress
Must demonstrate high attention to detail/observational awareness
Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Post-secondary education in IT/Computer Science fields strongly preferred
Demonstrated experience with computers, phones, and surveillance is strongly preferred

Why choose Paladin?

Extensive paid industry leading training
Opportunities for advancement and growth
Unionized benefits (including Education Allowance & Pension Plan)
Free Uniforms
Annual Boot Allowance
Security license reimbursement
Dry cleaning & hemming/tailoring allowance
Paid vacation & sick days
Additional perks!

#IND26

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed.

If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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